Technical writing conveys complex content clearly

As specialists in technical writing, we create professional technical documentation for you that gets to the heart of complex issues, avoids operating errors and leaves no questions unanswered.

With the help of text, images, video or animation, we are the interface between experts and users. In the past, the work of technical writers was limited primarily to writing operating instructions, but today it extends to the entire field of information management and corporate communications. As specialists in technical writing, we create professional technical documentation for you that gets to the heart of complex issues and leaves no questions unanswered.

Your benefit with us as a service provider of technical documentation



Michael Schöner

Higher customer satisfaction

Thanks to comprehensible information tailored to the target group

Documentation and illustration

Technical documentation and illustration from a single source.

Reduce costs

Low publication and translation costs due to database-driven content management and translation memory systems (TMS)

Exact graphical representation

Graphics let you dispense with long text explanations and paraphrases.

Relieving the strain on your editorial team

Relieving the strain on your resources.

Avoid misunderstandings

Through accurate illustration of action sequences and terminology management.

A technical product is only really suitable for everyday use when its functionality and benefits are clearly documented. Users must be able to understand its purpose and be able to operate and use it safely. This can be achieved by means of communication tailored to the target group. This requires translation of the technical facts into a language that users can understand in order to convey the necessary information in a comprehensible manner. Whether end users, mechanics, technicians, service staff or IT specialists, we speak the language of your target group and write technical documentation that is convincing across the board.

Guidelines for technical documentation

The technical documentation we produce complies with the latest standards and legislation, thus offering you and your products the greatest possible legal certainty.

Technical documentation pursues two goals: It should inform users so that they can use the product efficiently and without risk. The manufacturers would also like to use the user information to protect themselves from liability claims for damages caused by user misconduct. Even though technical documentation cannot provide absolute legal certainty, it significantly reduces the risk for the manufacturer by ensuring compliance with legislation, directives and standards.

The most important directives in the EU include the Machinery Directive, the Low Voltage Directive, the ATEX Directive, the Pressure Equipment Directive and the Product Safety Directive. They are transposed into national law by the member states. In addition to these product-specific standards, there are overarching guidelines, such as DIN EN 82079-1, which deal with the structure, content and presentation of user manuals, or DIN EN ISO 17100 that regulates the requirements for translation services.

The technical documentation we produce complies with the current standards and legislation, thus offering the best possible legal certainty.

Have technical documentation created

Are you looking for an agency to create an operating manual, user manual, spare parts catalog, product catalog or other technical documentation for you?

Then you’ve come to the right place. We are based in Munich and help you throughout the DACH region to communicate the know-how contained in your products to users, while at the same time contributing to the positive image of your company through intelligent document design.

Have operating and operating instructions prepared

For many products, machines and systems, operating instructions are a mandatory part of the scope of delivery. The more complex the product, the more comprehensive the manual. While in some cases a few words are sufficient, others require several hundred pages. Whether short or long, leaflet or manual – we prepare your product information in a technically precise, yet easily understandable way.

Have technical drawing created

A technical drawing is used to visualize and specify products, systems and components. It visually describes the structure of the represented object and its function. Since technical drawings are extremely complex, it is advisable to have them prepared by experts in order to ensure correct representation, including all necessary dimensions and details. We can produce line drawings, functional drawings, exploded views, sectional drawings, real representations and/or flowcharts as required.

Technical illustrating

Technical illustrations are suitable for a wide variety of content types, ranging from operating, installation and assembly instructions to the presentation of figures and data and the visualization of sequential procedures and complicated processes. We offer you the right graphic implementation for every field of application. Whether you want a simple 2D or 3D representation or complex illustrations such as exploded views or photorealistic drawings – our Munich-based company is the right contact.

Our services in the field of technical illustration

Graphics conversion (rendering) from 3D graphics

Perspective drawings

Text-free instructions for action

Schematic diagrams

Photo editing


Carstens + Partner

The experts for technical documentation, technical translations and content management.


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