Extensive training and transparent guidance for your technical writing team

Our primary services also include expert advice on all essential topics relating to technical documentation. This includes the preparation of your documentation in accordance with standards as well as analysis and consulting for internal and external optimisation.

In addition, we are committed to supporting you and your staff in the innovation of effective content management systems, such as SCHEMA ST4 or the Content Delivery Server in your own company.

We are also happy to moderate and conduct workshops to optimise your documentation and the processes behind it.

Our experienced specialists are available to help you with all specific, practical questions regarding the design of technical documentation.

Our services as consultants for technical documentation



Sigi Siegel


Michael Schöner


We advise you on all topics related to technical documentation. Together, we develop an editorial concept that suits you and your product.

Content Management Systems

We use needs analysis to find the optimum software for your purposes to create your product documentation and help you with the implementation.

Customised workshops

Together, we analyse which of your processes can be optimised and whether any tools are superfluous.

Process improvement

Together with your editorial team, we develop or improve the entire editorial process for your technical documentation.

Training courses

We offer training for your technical writers who want to deepen their knowledge in specific topics.

Legislation and standards

Does your documentation comply with the standards?

We advise you on compliance with standards and guidelines.

Consulting and training with the SCHEMA ST4 editing system

As a Quanos Content Solutions Gold Partner, we also offer training and workshops on the SCHEMA ST4 content management system. Here, we focus entirely on the needs and level of knowledge of your editorial team.

Technical documentation Benefit from our know-how

Countless pieces of information are prepared and communicated every day in companies for internal and external use. The latest information management tools are increasingly used. However, content management systems and Wikis can only manage information efficiently if the information modules follow certain rules. XML in combination with a DTD provides structuring rules. That is only the technical aspect of standardised structures, however.

The requirements for the creators of documentation especially in the area of technical product documentation are becoming increasingly complex. The latest information and editorial systems based on XML solutions and database-supported information management require special skills. There are also laws, standards and guidelines that must be observed.

We share our know-how in all areas of technical documentation and technical communication to you and your employees. Take advantage of our know-how by having our experienced employees train and advise you precisely on your tasks.

Needs analysis – finding and exploiting optimisation potential

One of our primary services is professional consulting on all important topics in the field of technical documentation. As well as the standard-compliant preparation of your documentation, this also includes the analysis of your internal and external optimisation needs as well as consultancy based on the results.

Optimising business processes

The growing variety of products, increasingly complex machines and systems plus ever shorter time-to-market cycles mean that the demands on technical documentation are also rising. Few companies are able to respond to the greater demands with investment in time and human resources. In most cases, however, ways can be found to streamline and accelerate the technical document creation process.

We help you in identifying corresponding optimisation potential and in developing a sustainable solution for your technical documentation that specifically reduces effort and eliminates potential sources of error.

Process optimisation methods

The most important approaches to the optimisation of documentation processes in companies include the introduction of an effective content management system such as ST4 and/or a content delivery server. The latter can provide information to users much faster than your in-house server that still has many other tasks to perform.

Based on our practical experience, we can assess which optimisation methods are best suited to your purposes. In addition to feasibility, we also keep an eye on economic efficiency.

Goals of the process optimisation

The focus of optimising your documentation processes is to make your technical documentation more effective and efficient in order to best meet the needs of your customers.

Ultimately, it is not just a matter of writing manuals as well as operating and assembly instructions in a comprehensible and clear manner. The content must also be easy to find and update at any time without much effort.

Consultancy on all aspects of technical documentation, including the development of a suitable editorial concept

Integrating the optimum content management system and providing support during implementation

Customised workshops on process optimisation and content creation

Optimisation of your entire editorial process for technical documentation & Consultancy on the conformity of your documentation with standards

Carstens + Partner

The experts for technical documentation, technical translations and content management.


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